Since 1976, volunteers at Télé-Accueil Charleroi have been answering the phone 24/7 at 107, providing free, anonymous, and supportive listening. To commemorate this half-century of operation, the organization, with the support of Social Cohesion Plans, is holding nine events across the region to engage with the public and social-medical network associations.
In 2025, nearly 20,000 calls were handled by volunteers. These meetings aim to allow people to interact with the team, learn about the service's history, and for interested individuals to experience a role-playing exercise as a volunteer listener. Key questions addressed include: What does Télé-Accueil do? Who can call? How to become a volunteer listener? And fundamentally, what does it truly mean to listen to someone?
The upcoming events are scheduled as follows:
- Ham-sur-Heure/Nalinnes – October 30, from 2 PM to 4 PM, Espace Jean Hainaut, Place de Jamioulx 1, 6120 Jamioulx
- Châtelet – November 9, from 2 PM to 4 PM, Rue de la Montagne 14, 6200 Châtelet
- Mettet – November 12, from 10 AM to 12 PM, Place Joseph Meunier, 32 – 33, 5640 Mettet
- Chimay – November 17, from 7 PM to 9 PM, Hôtel de Ville, Grand Place 13, 6460 Chimay
- Lobbes – November 25, from 2 PM to 4 PM, Grand Place, 6450 Lobbes
- Philippeville – November 27, from 2 PM to 4 PM, Centre Culturel, Rue de la France 1A, 5600 Philippeville
- Charleroi – November 30, from 10 AM to 12 PM, Service de la Cohésion Sociale et Intégration de la Ville de Charleroi, Chaussée de Nivelles 177, 6041 Gosselies
- Les Bons Villers – November 30, from 5 PM to 7 PM, Salle du Conseil de la Maison communale, Rue Léopold II 7, 6210 Frasnes-lez-Gosselies
- Sivry-Rance – January 14, 2027, from 5 PM to 7 PM, administration communale, Grand Place 2, 6470 Sivry-Rance.
- Ham-sur-Heure/Nalinnes – October 30, from 2 PM to 4 PM, Espace Jean Hainaut, Place de Jamioulx 1, 6120 Jamioulx
- Châtelet – November 9, from 2 PM to 4 PM, Rue de la Montagne 14, 6200 Châtelet
- Mettet – November 12, from 10 AM to 12 PM, Place Joseph Meunier, 32 – 33, 5640 Mettet
- Chimay – November 17, from 7 PM to 9 PM, Hôtel de Ville, Grand Place 13, 6460 Chimay
- Lobbes – November 25, from 2 PM to 4 PM, Grand Place, 6450 Lobbes
- Philippeville – November 27, from 2 PM to 4 PM, Centre Culturel, Rue de la France 1A, 5600 Philippeville
- Charleroi – November 30, from 10 AM to 12 PM, Service de la Cohésion Sociale et Intégration de la Ville de Charleroi, Chaussée de Nivelles 177, 6041 Gosselies
- Les Bons Villers – November 30, from 5 PM to 7 PM, Salle du Conseil de la Maison communale, Rue Léopold II 7, 6210 Frasnes-lez-Gosselies
- Sivry-Rance – January 14, 2027, from 5 PM to 7 PM, administration communale, Grand Place 2, 6470 Sivry-Rance.
For more information, please call 071/47.50.34 or email teleaccueil.charleroi@gmail.com.




